Choosing the right brace or support for your dog can feel overwhelming. We’re here to make it easier. Below you’ll find answers to common questions about Posh Custom Braces and Apollo Pet Braces, including choosing the right support, sizing and fitting, ordering, returns, and more.
If you don’t find the answer you’re looking for, our team is here to help. Contact us and we’ll be happy to help you determine which support option may be right for your dog.
Apollo braces are designed to provide light to moderate support and stability for dogs dealing with certain joint injuries, instability, or recovery needs. They may be appropriate for conditions such as luxating patella, mild joint instability, soft-tissue injuries, and post-operative support, depending on your dog’s individual situation.
No. Apollo braces are not custom-made. They are designed in specific sizes and provide an accessible option for dogs who may benefit from supportive bracing without the need for a custom brace.
A custom brace may be a better option when a dog needs a more individualized level of support, has significant instability, has a complex injury, or does not fit comfortably into a standard-sized brace. Posh Dog Knee Brace offers custom bracing designed specifically around your dog’s measurements and needs.
Yes. An Apollo brace may be appropriate for post-operative support in certain situations. However, every dog’s recovery is different, so we recommend following your veterinarian’s guidance to determine whether Apollo is appropriate for your dog’s specific surgery and recovery plan.
Apollo may be appropriate for certain mild or supportive situations involving a CCL/ACL injury, depending on the severity of the injury and your veterinarian’s recommendations. Dogs with significant instability or more complex orthopedic needs may benefit from the additional individualized support of a custom Posh Dog Knee Brace.
Apollo braces are available in specific sizes rather than being custom-made. Accurate measurements are important for proper fit and support. Follow the measurement instructions provided for the specific Apollo brace you are purchasing, and contact our team if you need help selecting a size.
If your dog does not fit comfortably or properly into a standard Apollo size, a custom Posh brace may be a better option. Our team can help you determine whether moving to a custom Posh brace would provide a more appropriate fit.
Yes. Having both options may provide flexibility for different situations. Your custom Posh brace can provide individualized support when your dog needs it, while an Apollo brace may be useful during appropriate lighter activities, rest periods, or other times when a soft-support option is preferred. Always follow your veterinarian’s recommendations for brace use.
Yes, if your dog requires support on both legs and the appropriate Apollo braces are available for each leg. If your dog needs bilateral support, our team can help you determine which bracing option may be appropriate.
Absolutely. We’re here to help. Our team can provide guidance on selecting the appropriate size and help you understand how to properly fit and use your Apollo brace. If you’re unsure which option is right for your dog, we’re happy to help you compare Apollo with a custom Posh brace.
No. Apollo and Posh Custom Braces are designed to provide different levels of support. Apollo offers a more accessible, ready-to-wear support option, while Posh Custom Braces are individually made for dogs who require a more personalized level of orthopedic support.
Unused braces may be eligible for return if they are returned in new, clean, and resalable condition. Returned braces must be free of pet hair, dirt, odors, stains, and damage.
Approved returns are subject to a 20% restocking fee.
Don’t worry—you have options!
Absolutely. We’re here to help. If you’re unsure which option may be appropriate for your dog, contact our team and we can help you understand the differences between Apollo and a custom Posh brace. We also recommend discussing bracing options with your veterinarian.
The Apollo Back Brace is designed to provide support and stability for dogs with certain back or spinal support needs. It may be appropriate for dogs who need additional support during recovery or daily activities, depending on their individual condition. We recommend consulting your veterinarian to determine whether a back brace is appropriate for your dog.
No. The Apollo Back Brace is a ready-to-wear support option available in specific sizes. It does not provide the same individualized fit as a custom Posh brace.
Choosing the correct size is important for comfort and proper support. Follow the measurement instructions provided for the Apollo Back Brace, and contact our team if you need help selecting the appropriate size.
An Apollo Back Brace may be appropriate for certain post-operative or recovery situations, but this depends on your dog’s specific surgery and condition. Always follow your veterinarian’s recommendations regarding brace use during recovery.
The Apollo Harness is designed to provide additional support and assistance for dogs who may have difficulty standing, walking, or moving independently. It can help provide controlled support during appropriate activities and recovery.
Yes. The Apollo Harness can provide support when assisting a dog with standing, walking, or getting around. It is designed to help owners provide controlled assistance while reducing the amount of weight your dog needs to support on their own.
Not necessarily. The appropriate support equipment depends on your dog’s size, condition, mobility, and individual needs. If your dog has significant mobility limitations or a serious injury, we recommend discussing the appropriate type of support with your veterinarian before use.
Depending on your dog’s needs and the specific products involved, the Apollo Harness and an Apollo Brace may be used as complementary support options. Contact our team if you have questions about using them together.
In many situations, a support harness may be used alongside a Posh Custom Brace, but proper positioning and use are important. Contact our team if you need guidance on using the products together, and follow your veterinarian’s recommendations.
Because dog braces are orthopedic support products that come into direct contact with your pet, braces that have been worn, used, soiled, damaged, or show signs of use are not eligible for return or refund.
Unused braces may be eligible for return if they are returned in new, clean, and resalable condition. Returned braces must be free of pet hair, dirt, odors, stains, and damage.
Approved returns are subject to a 20% restocking fee.
Don’t worry—you have options!
If you purchased an Apollo Brace through Posh Dog Knee Brace and later determine that your dog needs the additional support of a custom Posh Dog Knee Brace, we’ll give you a $100 credit toward the purchase of a new Posh Dog Knee Brace.
This gives you the flexibility to:
And here’s the best part: When you purchase both, your $100 Apollo credit essentially gives you a second Apollo Brace at no additional cost, while allowing you to add the individualized support of a custom Posh brace.
No. Apollo Back Braces and Apollo Harnesses are non-returnable and non-refundable. Because these products are designed for direct use on your dog and may come into contact with your pet’s body, we cannot accept returns or issue refunds on these products once purchased.
We recommend carefully reviewing the sizing and product information before ordering. If you’re unsure which size or product is right for your dog, please contact our team before purchasing and we’ll be happy to help.
